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  1. Tell us what you need: Complete the form with details about your service request. The more specific you can be about your situation, the better we can prepare to help. Whether it’s an AC not cooling, a water heater issue, or routine maintenance, let us know what you’re experiencing.
  2. Choose your preferred timing: Let us know when service would be most convenient for you. We offer flexible appointment windows and prioritize based on urgency. Emergency services are available 24/7 for those situations that simply can’t wait.
  3. Receive confirmation: Once you submit your request, you’ll receive an immediate email confirmation. Our scheduling team will then follow up within 2 hours during business hours (or first thing next morning for after-hours requests) to confirm your exact appointment time.
  4. Get service reminders: The day before your appointment, we’ll send a reminder with your scheduled time window and the name of your technician. On the day of service, you’ll receive notification when your technician is on the way.
  5. Enjoy prompt, professional service: Our technicians arrive on time in clean, well-stocked vehicles, ready to solve your problem. We respect your home and your time, using drop cloths and shoe covers to protect your floors while working efficiently to restore your comfort.

What to expect on service day

Courtesy call when en route

Your technician will call when they’re on the way, giving you a precise arrival time so you’re not left wondering when help will arrive.

Clear identification

All our technicians arrive in company uniforms with photo ID badges so you can feel secure about who’s entering your home. Our vehicles are clearly marked with the Blanton & Sons logo.

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Thorough diagnosis

Before beginning any work, your technician will conduct a comprehensive evaluation of the problem, explain what they find in clear terms, and present your options along with upfront pricing.

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Clean, efficient service

We use drop cloths, shoe covers, and take all necessary precautions to protect your home while we work. After completing the service, we clean up thoroughly so there’s no mess left behind.

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Complete explanation

Your technician will explain all work performed, answer any questions you have, and provide recommendations for preventing future issues. For equipment installations, you’ll receive a complete walkthrough of operation and maintenance.

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#1 Top-Rated HVAC Services